Keep an “eye” on your machine with Teorema
Carpigiani is a market-leader in the production of machines for gourmet gelato, better known as Italian-styled ice cream. The Italian-based company manufactures over 10,000 ice cream machines per year of which the majority 86% are being exported around the world.
Due to often heavy usage, as well as hygienic requirements, ice cream machines have a need for recurrent maintenance which inevitably results in occasional downtime. To achieve optimal production, Carpigiani developed Teorema, a connected after-sales service system helping customers to protect their investment by optimizing maintenance based on actual usage. Since 2014, the service has been offered to customers as part of an extended all-inclusive warranty service called Teorema4U.
8.000 machines already monitored by Teorema
70.000 automated Teorema connections every week
Teorema is at your fingertips
Teorema talks to you with the dashboard and the alarm